Workplace Mediation
A quick, effective way to turn conflict into collaboration so HR can focus on the bigger picture and everyone can move forward together.
2 parties | £1500
Conflict happens in every workplace, but when it escalates, it quickly spreads beyond the people directly involved. Tension builds, relationships strain, and soon the whole team is feeling the impact.
For HR, this is another problem landing on an already crowded desk. They are pulled into disputes, expected to smooth things over, and often left firefighting issues that take them away from their many other responsibilities.
The reality?
- HR time is drained
- Teams are distracted and underperforming
- Managers lose focus
- The organisation’s service and reputation are at risk
This can’t go on.
HR professionals and leaders work hard to build cultures where people feel valued, supported, and able to perform at their best, but unresolved conflict undermines all of that.
HR may try to manage it internally, supporting conversations, putting processes in place, working around the problem but when the bad feeling lingers, the toll on morale, wellbeing, and productivity is obvious.
Independent mediation changes everything.
Bringing in a neutral conflict specialist takes the pressure off HR and signals to staff that their concerns matter and will be dealt with fairly. It shows leadership is serious about protecting both people and performance.
I’m a qualified Workplace Mediator with over 10 years’ experience helping organisations move past conflict and rebuild stronger, healthier teams.
Because I’m independent, I don’t come in with any emotional connection to the situation. I can remain impartial, hear both sides equally, and create a safe space where employees feel heard and valued again.
When people feel heard, they feel respected and when they feel respected, they give more back to the organisation.
By involving a third party, you:
- Support HR by lifting a heavy burden from their desk
- Free leaders to focus on strategic priorities instead of team disputes
- Rebuild trust and relationships within the team
- Protect the wider culture and performance of the organisation
Third-party mediation is a quick and effective way to resolve the issues that are causing pain and tension before they grow into something bigger.
Imagine HR able to focus on their priorities instead of firefighting.
Imagine leaders free to drive the organisation forward.
Imagine a team working together again, pulling in the same direction.
Imagine conflict no longer holding your organisation back.
The Process
Both parties have to be willing to take part in mediation for it to go ahead. Below are the stages involved:
1. Introductory call with the parties involved
2. Meeting each party separately
3. Bringing the parties together
When everyone is ready I will bring the two parties together so we can discuss a way forward.
4. Reaching an agreement
5. Post mediation follow up
I guide you through a tried and tested process that I am experienced in delivering. It gives the parties the opportunity to understand and empathise with each other.
Workplace mediation is not about blame or passing judgement on who’s right or wrong. The focus is on finding a solution that both parties can agree to and live with.
The whole process is confidential to the parties involved.
Are you ready to get this sorted out once and for all?
How it Works
Timescales
A workplace mediation with 2 parties is completed within one day. This can be booked in as soon as diaries allow so the whole process can be finalised very quickly.
Confidentiality
The mediation process is completely confidential. Only the parties involved will ever know what is discussed and agreed, unless agreed otherwise.
In Person or Online
Workplace mediation can be done effectively both in person and online, depending on what works best for the parties involved.
Frequently Asked Questions
What if there are more than 2 people involved in the dispute?
When is the best time to use mediation?
The honest answer is as soon as possible. Workplace mediation can adddress the issues and reach an agreement in just one day which allows everyone to move forward together. Letting these issues drag on causes even deeper divisions that are more damaging to your team, your productivity and your customers.